Quality Assurance & Testing

Outsourcing QA and Software Testing Services

When quality assurance services are outsourced, companies can improve the quality of their production applications, reduce business risks, and improve upon current testing processes. To successfully complete the outsourcing process, companies rely on outsourcing partners who typically have both offshore and onsite capabilities.

Best Practices for Testing that InfoKit uses

Test Driven Development

Test-driven development can produce applications of high quality in less time than is possible with older methods. Proper implementation of TDD requires the developers and testers to accurately anticipate how the application and its features will be used in the real world. Problems are approached in an incremental fashion and tests intended for the same unit of code must often be done many times over. The methodical nature of TDD ensures that all the units in an application have been tested for optimum functionality, both individually and in synergy with one another. Because tests are conducted from the very beginning of the design cycle, time and money spent in debugging at later stages is minimized. The final results of TDD are only as good as the tests that have been used, the thoroughness with which they have been done and the extent to which they mimic conditions encountered by users of the final product.

Agile Testing

Remote Agile Testing – Soft Success Factors

To do this, we must have a very good plan. But even before starting the project, we think about a few soft factors that have a significant impact on success but are often forgotten. These include:

  • Communication: With a remote agile testing team, it is hard to communicate with developers as a local tester but the remote team needs to try their best to let the developer feel that there are no obstacles to communication.
  • Information Sharing: In agile project, this information may include: the plan and status for the current iteration, any actions that will be implemented in the next iteration, defect status etc…The remote agile testing team should have the same breadth and depth of information as the local team.
  • Team Spirit: In an agile team, the team members should do everything they can do to help finish the iteration according to the plan.
Test Automation

Selenium is the most widely-used open source test automation solution in the world today for automated web application testing. Running in most browsers and operating systems and controllable by popular programming languages and testing frameworks, the Selenium automation testing suite of tools is used by many organizations around the world to create robust web browser automation.

InfoKit offers a wide range of Selenium automated testing services, such as Selenium automated functional testing, Selenium automated regression testing, Selenium browser compatibility testing, automation framework creation, integration with test management tools, etc.

Functional Testing

Functional Testing Patterns

Our functional testing is mainly customized to enhance the quality of the software. InfoKit’s functional testing helps you to identify the functions of particular software that is expected to perform and helps you to deal with the issues that arise while operating the technology. Our services will also help you to create input data base on the functions specifications. While testing our professionals measure the functional quality of the software and helps to meet the demands of the end user. Our Team of quality members are flexible to test the multiple operating systems, applications and browser. Our testing practices help you to reduce the risk of failure and improve transparency in product cycle.

Acceptance Testing

If you are implementing a new ERP, CRM, HR, or custom solution, our User Acceptance Testing (UAT) service is for you. It’s designed to test your new solution to make sure it meets your business requirements ahead of time. Once we thoroughly understand your requirements, we create a User Acceptance Testing plan including test scenarios. We create the cases with test data, then let users test that the system is meeting your objectives.

The UAT service ensures that your solution works for your needs, saving frustration, money and time after the implementation. Clients who have used this service and identified issues before the implementation are able to correct the problems and receive a revised business process documentation library.

Service Level Agreements (SLAs)

Managing an Outsourcing Initiative

SLAs should describe in detail the level of service an outsourcing vendor will provide. Types of SLAs to be considered include on-time delivery, client satisfaction, effectiveness, volume of work, sensitivity, and system downtime and availability. It can also be a good idea to make sure that SLAs are tied to the contract on a risk/reward basis.

  • SLAs are generally a section of the Outsourcing Contract. However, they can stand on their own, as a legally binding contract. (Some outsourcing providers may replace the SLA with a Project Requirements Document (PRD) and Performance Scorecard.)
  • The SLA is a negotiated agreement between the two parties (client and service provider). It records the understanding about services, priorities, responsibilities, guarantees and warranties. It should be written in plain language, without industry acronyms or technology-specific terms.
  • When developed in detail, Service Level Agreements provide the information required to fully understand the quality of service the outsourcing provider is delivering.

Offshore QA LAB

Establish your Lab and you'll have your own offshore department of skilled quality assurance engineers, supplied with all the necessary technical equipment, advanced hardware and software facility. This is a unique opportunity of virtual extension of your team, oriented principally towards impartial control of your software applications' quality.

Maintenance and Support

One of the most important stages of software development life cycle is the product usage, which requires timely support and assistance. InfoKit team offers a full range of support, software testing and maintenance services. We have all the necessary tools and practices for maintaining and supporting products of different types and levels of complication.

SQA Consulting

InfoKit’s SQA Consulting Services are designed to help companies optimize their quality management and IT testing capabilities. With a dedicated SQA practice, extensive development lifecycle and total quality management expertise, InfoKit is uniquely qualified to render best-in-class services.